Autonomous agents that plan multi-step tasks, use your tools, reason over your data, and complete entire workflows — from first hello to paid receipt — without a human touching a keyboard. True generative AI built for East African SMEs — understands English, Swahili, and Sheng, plus 12+ more languages.
AI Agents are autonomous digital workers that do everything an AI Assistant does, PLUS run the entire customer journey — answering, qualifying, booking, recommending, collecting in-chat M-Pesa STK push payments, tracking orders, and following up — without human intervention. When a customer needs a person, the agent hands off to your team with a full conversation summary. AI Agents deploy on a custom timeline, scoped to your systems and integrations. Starting at KES 8,450/month for Macro-sized businesses. See full pricing or talk to us for your specific needs.
Each agent is custom-trained on your data and deployed across your channels.
Answers customer questions, resolves FAQs, and handles support requests across every channel 24/7 — in 12+ languages, with instant human handoff when a customer needs a person.
Qualifies leads, recommends products, books appointments, and closes sales — collecting in-chat M-Pesa STK push payments and verifying them instantly, all within the conversation.
Handles customer orders, bookings, and status updates — processing requests like order tracking, appointment scheduling, refunds, and automated follow-ups on its own.
Routes every customer query to the right department or person — analyzing intent, priority, and language to dispatch each conversation to sales, support, billing, or a specific team member, handing off with a full summary so no context is ever lost.
Six capabilities that separate true AI agents from simple chatbots.
Breaks a customer’s request into a sequence of steps — from answering a question to booking, paying, and confirming — completing the whole journey, not just one reply.
Connects to your calendar, product catalog, and M-Pesa payment gateway to actually book, order, and charge — not just talk.
Uses your products, pricing, and policies to give every customer accurate, personalized answers and recommendations.
Follows your rules, pricing, and policies — never offering unapproved discounts or going off-script.
Remembers each customer, improves with every conversation, and sends timely follow-ups like reminders and cart recovery.
Knows when to escalate to your team with a full summary so the customer never has to repeat themselves.
Custom-trained on your data. Free 7-day trial — billed only after your trial ends.
Customer-facing across every channel. See full pricing on our pricing page.